Privacy Policy

Privacy Policy for Quiet Rituals

Welcome to Quiet Rituals! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our aromatherapy and home fragrance products. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
• Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and browsing patterns through cookies and similar technologies.

2. How We Use Your Information:

• To Process Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping updates, and handling returns or exchanges.
• To Improve Our Services: We use non-personal information to analyze website traffic, understand customer preferences, and improve our website and product offerings.
• To Communicate With You: We may use your contact information to respond to your inquiries, send you newsletters, promotions, and updates about our products and services. You can opt-out of marketing communications at any time.
• To Ensure Security: We use your information to protect against fraud, unauthorized transactions, and other liabilities.

3. Sharing Your Information:

• Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and other business operations. These providers are obligated to protect your information and only use it for the services they provide.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners as part of the transaction.

4. Cookies and Tracking Technologies:

• We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

5. Data Security:

• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:

• Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Children's Privacy:

• Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us:

• If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@quietrituals.co.uk

Effective Date: 28 April 2026

Thank you for trusting Quiet Rituals with your personal information. We are committed to safeguarding your privacy and providing you with an enjoyable shopping experience.